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Sub-Saharan African Hair Styling Market Hot Tools Hair Styling Market Canada 2011August 2011 TABLE OF CONTENTS TABLE OF CONTENTS 2 REPORT STRUCTURE 8 Use of quotes 9 SECTION 1: REPORT SUMMARY 10 TABLE 1.0 Salon hot tools market, data at a glance 10 TABLE 1.1 Salon market, data at a glance 10 Positive, but salons 10 A new iron age was created 11 Low value market 11 Top tool categories in salons 11 Straightening irons 11 TABLE 2 Hot hair tool brands, the market leaders in salons 11 Consolidated market segment 12 TABLE 3 Salon hot tools by category, and average replacement rates 12 TABLE 4 Salon tools, the percentage of salons that retail and clients who buy 12 Seasonal peaks 13 Change in level of retail is 13 Few want to invest .... 13 TABLE 5 Salon tools market, estimated by salon segments volume and value 13 TABLE 6 Salon tool retail, 14 Methodology of report 14 Date of publication 14 Currency 14 SECTION 2: HOT TOOLS IN SALONS, MARKET SIZE AND SALES VARIATIONS 15 Introduction and summary 15 TABLE 7 Salon hot tools market, volume and value, at a glance 15 TABLE 8 Salon sales of tools, variations (2009 to 2011) 15 Salons on their sales performance (quotes) 16 Retail softened 16 TABLE 9 Salon hot tools market, estimated number of tools for salon use (units) 16 Averages not useful to estimate salon retail 16 The percentage of salons that retail hot tools and the percentage of salon clients who buy 17 Why salons retail tools 17 SECTION 3: SALON HOT TOOLS MARKET AND REPLACEMENT RATES 18 Introduction and summary 18 TABLE 10 The three top categories of tools, ranked salon use and salon retail 18 Quotes on curling irons 18 TABLE 11 Number of tools used by category, per stylist and Canada total 19 TABLE 12 Frequency of replacement of salon tools, by category (months) 19 TABLE 13 Replacement rates reported by experts 20 Actual replacement rates (at-home stylists, and consumers) 20 Client purchases, new or replacement? 20 TABLE 14 Replacement rates, current and historical, and by tool’s country of origin 20 Quality determines replacement rates – but not always 21 Replacement rates increase 21 It’s how you take care of tools 21 SECTION 4: SALON HOT TOOLS MARKET SEGMENTS QUANTIFIED AND QUALIFIED 22 Introduction and summary 22 TABLE 15 Salon tools market in salon segments (volume and value) 22 The “styling and tool intensive” salons 22 Upmarket salons and special occasion styling 23 Tools one of many styling methods in salons 23 Number of tools per stylist in styling intensive salons 23 Shared tools 23 At-home hairstylists 24 SECTION 5: MARKET UPDATE, AND GOING FORWARD 25 Introduction and summary 25 TABLE 16 Positive drivers of the hot styling tools market 25 Fundamentals are strong 25 Upmarket clients a barometer 25 Demographics and diversity of types of hair 26 Add value to time in the new “iron age” 26 Tools are 26 Hair styling ........... with exacting grooming standards 26 Tools the game changers in styling 27 Fast to express styling 27 Versatile styling tools 27 Quotes from stylists 27 SECTION 6: LEADING MANUFACTURERS OF TOOLS USED IN SALONS 28 Introduction and summary 28 TABLE 17 Hot tools in salons, data on brands at a glance 28 TABLE 18 Hot hair tools the market leaders (x names) 28 New brands not making an impression 29 TABLE 19 Hot hair tools other brands (xnames) 29 Own labels 29 TABLE 20 Hot hair tools the market leaders all categories (x names) 30 Unranked 30 TABLE 21 Hot hair tools the market leaders, curl category (x names) 30 Unranked 30 TABLE 22 Hot hair tools the market leaders, by “other” category (x names) 31 TABLE 23 Hot hair tools, the leaders in salon retail (selected salons) 31 SECTION 7: SALON HOT TOOLS PURCHASING CHANNELS 32 Introduction and summary 32 Where salons buy hot tools, distribution channels 32 The decision makers in salons (who selects the brand) 32 Home stylists and booth renters 33 SECTION 8: HOT TOOLS PURCHASING CRITERIA 34 Introduction and summary 34 TABLE 24 Key tool purchasing criteria applied by salons and their consumers 34 Motivation for purchase: 1 34 Motivation for purchase: 2 35 TABLE 25 Technology and design features that drive sales 35 New technology a major leap 35 High temperature 35 Controls and other design features 35 Praise for a brand 35 TABLE 26 How styling methods and tools impact on salon numbers 36 TABLE 27 Hair tools, the safety list 36 Safe styling 36 High risk hair styling and health warning(s) 37 Tools reduce ...... 37 Tool hygiene and ....... 37 TABLE 28 Hair tools, ........ 38 Hair tools disposal and recycling 38 Tools and products, water use 38 TABLE 29 Number of times styling tools and product used in salon and at home 38 SECTION 9: CLIENTS WHO BUY TOOLS IN SALONS (PROFILES AND PURCHASING CRITERIA) AND HOW SALONS SELL 39 Introduction and summary 39 The percentage of clients who buy tools in salons 39 TABLE 30 Profile of tool buyers in salons 39 Gifting and seasonal sales 40 Tools buyers and the DIY generation 40 The older generation salon clients 40 Role of stylist recommendation 40 When and why stylists recommend a tool 40 Stylists know what their clients want 41 TABLE 31 Key words –– what women tell stylists they want from tools 41 SECTION 10: HOT TOOLS, THE MARKET SEGMENTS AND EXAMPLES OF PRICES IN DIFFERENT SEGMENTS 42 Introduction and summary 42 TABLE 32 Brands by market segment (stylists’ perception) 42 TABLE 33 Salon tools market and price points in different segments 42 Retailers 42 The celebrity status, ...tools 43 TABLE 34 Market share (percentage) in salons of premium tool brand 43 TABLE 35 Salon tools market, the percentage of premium priced tools 43 TABLE 36 Hair tool prices by brand, examples from retailer 44 TABLE 37 Price differentials for genuine and counterfeit tools 44 SECTION 11: THE HOT TOOL MARKET NEGATIVES 45 Introduction and summary 45 TABLE 38 Barriers and market negatives 45 Why stylists can be reluctant to retail tools 45 Stylists, the reluctant ... 46 Big ticket items 46 Stylists free advice but ... 46 Salons and competing online (quotes) 46 Robberies 47 The grey market in tools is ... 47 Diverted tools and warranty .... 47 Problems with sub standard tools 47 The casual traders and counterfeits 48 Seizures of counterfeit irons 48 Benchmark for counterfeit market size 48 Cost of counterfeit to companies ( x examples) 48 SECTION 12: HAIRSTYLES AND TECHNIQUES THAT ARE CURRENTLY POPULAR 49 Introduction and summary 49 TABLE 39 Cutting edge hairstyles summer 2011 49 Cutting edge 49 A new style on the streets 49 Trend setting cities 50 Celebrity culture good for ... 50 Quotes from stylists on the influence of celebrity culture 50 When straight hair become x hair 50 SECTION 13: IN-SALON RETAIL OF TOOLS IN CANADA 51 Introduction and summary 51 Tools as a percentage of salon retail 51 Dramatic growth possible? 51 TABLE 40 Retail as percentage of sales in different types / sizes of salons 52 Global industry benchmark data retail in large chains 52 TABLE 41 Sales of tools by category for at home use (units per annum) 52 TABLE 42 Tool categories and unit sales in salons per year 53 TABLE 43 Retail categories of products and tools stocked by salons 53 Category 53 SECTION 14: HOT TOOLS MANUFACTURERS, COMPANY NAMES AND PROFILES 54 TABLE 44 Companies identified in the Canadian hair tools market (x names) 54 Comments on brands (alphabetical order) 54 SECTION 15: SALON COMPANIES, NAMES AND PROFILES 57 TABLE 45 Leading salon chains (x names) 57 TABLE 45 Leading salon chains (continued) 58 TABLE 46 Prestige and celebrity salons in Canada (x names) 59 Markers of the prestige salon 59 Membership of .... 60 Peer validation 60 SECTION 16: SALON COMPANIES AND PROFILES AND COMMENTS 61 Comments on salons in Canada (alphabetical order) 61 TABLE 47 x salon trademarks – North America 62 SECTION 17: DATA AND METHODOLOGY 64 Introduction and summary 64 TABLE 48 Profiles of salon companies interviewed 64 TABLE 49 Profile of salon companies interviewed distribution by units operated 65 TABLE 50 Profile of salon companies interviewed distribution by staff per unit 65 TABLE 51 Profile of salon companies interviewed distribution by geography 65 Province 65 TABLE 52 Profile of salon companies interviewed, starting price of a blow-dry 66 SECTION 18: SUPPORT DATA SALON HOT TOOLS MARKET 67 TABLE 53 Canada, cosmetics and personal care and sales beauty supply stores 67 TABLE 54 Canadian household spending on electric hair-styling and personal care appliances 67 TABLE 55 Cost of goods sold (COGS) as percentage of salon operating expenses 68 Industry benchmark cost of goods, as a percentage of salon expenses 68 TABLE 56 Numbers of hair stylists and barbers Canada 68 Hair and beauty salon sector (National Occupational Classification) 68 Deregulation of personal care services sector 69 TABLE 57 Salon employment profile 69 TABLE 58 Value of the hair and beauty (personal care) services market Canada 2004 to 2013 70 TABLE 59 Client numbers Canada salon chain (month) 70 TABLE 60 Personal care services value Canada ($) by province 2007 to 2009 71 TABLE 61 Personal care services market Canada (percentage change) province 71 SECTION 19: COUNTRY DATA (CANADA) 72 TABLE 62 Canada data, population and labour force 72 Canada household numbers 72 Table 63 Canada population by gender and age structure (2011) 72 Table 64 Top Canadian cities ranked by population 73 SECTION 20: GLOSSARY OF TERMS 74 Symbols used in tables 74 Report formats 74 INDEX OF COMPANIES, BRANDS, SELECTED PUBLICATIONS and ORGANISATIONS (REGULATORY, TRADE, PROFESSIONAL) 75 Table of Contents Buy This Report Report Series |
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