THE CONVENIENT CARE CLINIC MARKET USA 2007
- (HEALTH CARE, RETAIL, ELECTIVE, WALK-IN, CASH-ONLY, STAY-WELL, GET-WELL, ASSESSMENTS, TESTS)
January 2008
CONVENIENT CARE CLINICS USA 2007
(HEALTH CARE, RETAIL, ELECTIVE, WALK-IN, CASH-ONLY, STAY-WELL, GET-WELL, ASSESSMENTS, TESTS)
TABLE OF CONTENTS
TABLE OF CONTENTS 2
REPORT STRUCTURE 6
SECTION 1 SUMMARY 7
TABLE 1 Convenience Care market data at a glance 7
Definitions 7
Report covers 8
SECTION 2 HISTORY, CONTROVERSIES 9
An arena where giants meet 9
History of new concept 9
From few to more services 9
A longer historical trajectory 10
Terms of the debate 10
The pro points of view 10
The anti points of view 10
“No frills” model of consumer services 11
SECTION 3 MARKET SIZE AND STRUCTURE 12
TABLE 2 Convenient care market – units (2006-2012) 12
Sector sizes (2007-2012) 12
Accurate up-to-date counts difficult? 12
Is the sector profitable? 12
Staffing arrangements and regulations 13
Concepts (ownership/settings) 13
GRAPH % Retail vz other location? 13
Some of the many terms for a new concept 13
SECTION 4 CONVENIENT CARE AND SERVICE MENUS 14
The main service categories 14
The “get well” menu (sample) 14
The “stay well” menu (sample) 14
The “for the well” menu (sample) 14
MD-managed clinic – sample menu 15
Not a one size fits all 15
Ranking services (revenues/demand)? 15
Examples revenues 15
Variations in demand (seasonal and consumers) 16
Driving market phase one 16
Locations 17
SECTION 5 BENCHMARK DATA (UNIT SIZES, PRICING) 18
TABLE ? Benchmark “typical” unit 18
Geographical coverage? 18
TABLE ? Data business of market leader 19
Turnover versus costs 19
TABLE ? Benchmarks a physician’s office “cash only” 19
TABLE ? Medspa benchmark data 20
Opening days and hours 20
TABLE ? Convenient care - busy hours / days 20
Night openings 20
The traditional model responds 20
Fees - comparison traditional vz convenient care 21
TABLE ? Fees per visit – examples (US$, 2007) 21
Basis of price differences? 21
Price rises in the pipeline? 21
Price sensitivity and insurance status 21
SECTION 6 CONSUMERS AND CONVENIENT CARE 23
Profiles of consumers 23
The missing age group 23
The ‘mom and kids’ segment 23
TABLE ? US population distribution by age and gender (Census) 24
Consumer segments and profitability 24
Self-pay and third-party payees 24
Convenient care and consumers’ insurance status 25
Industry averages vz. local distribution 25
TABLE ? Patient profiles market leader 25
Patient profile 25
TABLE ? Consumer (%) distribution by insurance status - examples 26
The underinsured 26
TABLE ? Health insurance status US population 26
Insurance status 26
Why choose over alternatives? 27
Convenience 27
Experts’ quotes (selected) 27
A wider changes in consumer behaviour? 27
SECTION 7 BUSINESS FORMULAS AND COMPANIES (EXAMPLES AND names) 28
Business concepts 28
Potential competitors by type 28
Names to watch 29
The retailers 29
TABLE ? Retailers and clinics 29
Retail Partners 29
Comment 29
Clinics and health care 30
Priorities of different players 31
Retailers 31
Medical players 31
Health assessment market 32
SECTION 8 FUTURE OF THE CONVENIENT CARE MARKET 33
Big issues 33
Word of caution 33
Problems and uncertainties 34
Costs 34
Costs and technology 35
Technology concerns 35
Next phase? 36
Branding and marketing 36
Future and staffing issues 37
TABLE ? Staffing requirement and availability 37
Licensed and credentialed in the USA 37
Staffing barriers 37
Regulatory frameworks 37
Treading on toes 38
TABLE ? Estimated size of test markets (drugs tests) 39
Workplace drugs tests 39
Workplace drugs tests 39
TABLE ? Estimated size of diabetes market 39
Diabetes market (Type-2 Diabetes) 39
The obesity market 39
Taking market share or growing market? 39
Clinics and MDs 40
Awareness/access 41
SECTION 9 PROFILES OF CLINICS 43
DRAFT TABLE ? Biggest players (units, formula) 43
TABLE ?? Alphabetical list of operators identified and profiled (26 names) 44
SECTION 10 SERVICES AND PRICES (2007) 68
TABLE ? Prices (2007) 68
TABLE ? CCC price lab/a la carte (MD-managed) 69
TABLE ? Prices occupational Health Services (MD-managed) 69
TABLE ? Prices urgent care (MD-managed) 70
SECTION 11 ADDRESSES AND PROFILES OF ORGANIZATIONS (SELECTED) 71
SECTION 12 REGULATIONS, and PROTOCOLS, ETC. 74
Regulatory and voluntary code 74
Convenient Care Association-CCA Quality and Safety Standards 74
Agreement AAFP and the “big three” 76
SECTION 13 APPENDIX HEALTH CARE SECTOR USA (SIZE) 77
TABLE ? National Health Expenditures USA 77
Category 77
TABLE ? Health system data 77
TABLE ? Health system personnel (nurse practitioner managed) 78
Registered nurses 78
Registered nurses –employment settings 78
Nurse Practitioners 78
Physicians 78
Licensed physicians 79
TABLE ? Health system personnel (physicians and surgeons) 79
TABLE ? Health system personnel (physicians practice size 79
Visits to physicians’ offices 79
TABLE ? Visits to physicians’ offices – ordered at 80
TABLE ? Visits to physicians’ offices – patient’s reason for 80
Injury-related 80
TABLE ? Visits to physicians’ offices- primary diagnosis group (selected) 80
Most frequent illness diagnoses 80
SECTION 14 GLOSSARY 82
Symbols used in tables 82
Glossary 82
GSP formats 82
INDEX OF COMPANIES, BRANDS, SELECTED PUBLICATIONS, AND ORGANIZATIONS (REGULATORY, TRADE, PROFESSIONAL) 83
DIAGONAL REPORTS STATEMENT 86
-Title: US CONVENIENT CARE CLINICS USA 2007
-Published: January 15th 2008
-Pages: 81 -Price: US$4,762 (3,750 in Euro)
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